Troubleshooting

What to do if you can’t sign in as the baker

Last updated

If you see “That didn’t match”, your email or password isn’t right.

  1. Check your email address for typos.
  2. Retype your password carefully.
  3. If you haven’t made an account yet, select “First time? Create your account”.

If you’re signed in but told your account doesn’t have baker access yet, the owner’s email needs to be given access. Ask Cleo HQ to grant it, then refresh the page.

Can’t find what you need? Contact us

Pop in to Crumb & Co in Ballarat on Saturday between 8:00am and 11:00am and we’ll be happy to help.

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